Shop terms

You need to be 18 or older to place an order. If you are younger, ask a parent or guardian to order for you.

• We sell only our own products. Each product page says what it is and what it is for.
• Prices are in US dollars. Before you pay, checkout shows the full price, any sales tax and any delivery cost.
• If we make a mistake with a price, we will tell you before we send your order. You can then pay the right price or cancel for a full refund.
• Our products help you get ready. They are not medical, legal, financial or other professional advice.

Your order is accepted when we email you a confirmation. We may cancel an order before it is sent, for example if a product is out of stock, a price was wrong or the payment looks like fraud. If we cancel, you get a full refund.

• Physical products: we deliver only to the places checkout offers. Delivery dates are estimates. The product is your responsibility once it is delivered. If it hasn’t arrived 10 business days after the latest estimated date, email us. We will trace it, send it again or refund you.
• Digital products (downloads and similar): you get access by email or download link right after you pay. They are for your own personal use. Please don’t share, copy for others or resell them.

• Physical products: you can return an unused item in its original condition within 30 days of delivery. Email us first and we will tell you where to send it. You pay the return postage. We refund the price you paid for the item.
• Digital products: you can cancel within 14 days for a full refund if you have not downloaded or opened the product yet. Once you have downloaded or opened it, we can’t take it back, so change-of-mind refunds stop there. Checkout reminds you of this before you pay.

If a product arrives damaged, faulty or not as described, or you got the wrong item, email us within 30 days. A photo helps. We will repair it, replace it or give you a full refund, including delivery and any return postage. If a digital product doesn’t work and we can’t fix it, you get a full refund.

We send refunds to the card or account you paid with, within 10 business days after we agree the refund. Your bank may take a few more days to show it.

To send your order, we use your name, email address and, for physical products, your delivery address. The payment provider handles your payment details. We keep order records only as long as tax and accounting rules require. Before the shop opens, our privacy page will say exactly what is collected and who sees it.

Nothing in these terms takes away rights you have by law where you live, including any guarantee the law gives for products that can’t be excluded.

TO THE FULLEST EXTENT PERMITTED BY LAW, ONE PATH FINDER LLC IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS ARISING FROM AN ORDER OR A PRODUCT, AND OUR TOTAL LIABILITY FOR ANY ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER. Some places don’t allow these limits; where that is the case, they apply only as far as the law allows. Please use each product as its instructions say.

Email [email protected] first. We reply within five business days and will try to put things right quickly.

We may update these terms. The terms shown on the day you order apply to that order. For using the website itself, the GetReady terms of use apply.